Alerts and Notifications

Aquiestoy's smart alert system ensures you never miss important workforce events. Our intelligent monitoring automatically detects anomalies and sends notifications when your attention is needed.

Intelligent Anomaly Detection

Our system continuously monitors employee activity patterns and automatically flags:

Time-Based Anomalies

• Late Arrivals: Employees checking in after scheduled start times
• Early Departures: Leaving before the end of scheduled shifts
• Extended Breaks: Break times that exceed your defined limits
• Overtime Situations: When employees work beyond scheduled hours

Location-Based Alerts

• Incorrect Location Check-ins: Attempts to clock in from unauthorized locations
• GPS Discrepancies: When check-in location doesn't match expected work zone
• Multiple Location Violations: Repeated attempts from wrong locations

Behavioral Pattern Alerts

• Unusual Activity: Deviations from established work patterns
• Suspicious Check-ins: Multiple rapid check-in/out cycles
• Missing Check-outs: Employees who forgot to clock out at day's end

Real-Time Alert Dashboard

Priority Levels

Alerts are categorized by urgency:

• High Priority: Immediate attention required (security violations, extended overtime)
• Medium Priority: Notable but not urgent (late arrivals, pattern changes)
• Low Priority: Informational alerts (successful completions, milestones)

Alert Details

Each alert provides:

• Employee Information: Who triggered the alert
• Timestamp: Exact time of the event
• Location Data: Where the event occurred
• Recommended Action: Suggested next steps
• Historical Context: Related past events

Customizable Alert Rules

Flexible Configuration

Set up alerts that match your business needs:

• Time Thresholds: Define what constitutes "late" or "early" for your team
• Location Boundaries: Set acceptable check-in zones for each work area
• Schedule Variations: Account for flexible schedules and shift changes
• Employee-Specific Rules: Different alert criteria for different roles

Alert Channels

Choose how you want to receive notifications:

• Dashboard Notifications: Real-time alerts in your Aquiestoy dashboard
• Email Alerts: Detailed notifications sent to your inbox
• Mobile Push Notifications: Instant alerts on your mobile device
• Weekly Summaries: Consolidated reports of all alerts and patterns

Common Alert Scenarios

Forgot to Check Out

What it detects: Employee worked past normal hours without checking out Why it matters: Prevents inaccurate overtime calculations Suggested action: Contact employee to confirm actual departure time

Location Mismatch

What it detects: Check-in from unexpected location Why it matters: Ensures employees are at designated work sites Suggested action: Verify employee location and update if legitimate

Pattern Changes

What it detects: Significant changes in typical work patterns Why it matters: May indicate personal issues or job satisfaction concerns Suggested action: Schedule check-in with employee to discuss

Multiple Rapid Check-ins

What it detects: Unusual pattern of quick check-in/out cycles Why it matters: Could indicate system misuse or technical issues Suggested action: Review with employee and provide additional training if needed

Benefits for Management

Proactive Issue Resolution

• Address problems before they become bigger issues
• Maintain consistent enforcement of workplace policies
• Support employees who may be struggling with attendance

Improved Accuracy

• Automatic detection reduces manual monitoring time
• Consistent application of rules across all employees
• Detailed records for HR documentation

Enhanced Security

• Immediate notification of location violations
• Protection against time theft and buddy punching
• Audit trail for compliance requirements

Best Practices

Setting Up Effective Alerts

1. Start Conservative: Begin with broader thresholds and refine based on actual patterns
2. Consider Context: Account for legitimate variations in your industry
3. Regular Review: Periodically assess alert effectiveness and adjust rules
4. Employee Communication: Ensure your team understands the alert system

Managing Alert Fatigue

• Prioritize Alerts: Focus on the most important notifications first
• Batch Processing: Review multiple alerts together during designated times
• Threshold Adjustment: Fine-tune sensitivity to reduce false positives
• Delegation: Assign alert monitoring to appropriate team members

The alert system integrates seamlessly with all Aquiestoy features, providing the oversight you need while maintaining trust and transparency with your team.